TERMS & CONDITIONS

This website www.chantekbatik.com.my and our registered domain are owned by Chantek 36 Batik Asli Terengganu.

Confirmation
By confirming your order, you are agreeing to the terms and conditions of this website. Once your order has been received, an automated confirmation email will be sent. If there was incorrect stock level at the time of receiving your order, we reserve the right not to deliver. We are under no obligation to provide the goods to you when an order is placed for a mis-priced item, even after we have sent you the order confirmation or dispatch confirmation email. We will contact you personally via email/phone and offer the opportunity to cancel/replace the order if we are not able to deliver in accordance with the terms in the order confirmation.

Billing Information Verification
All billing transactions are handled by a secure third party payment processor, however in the event that billing information is unable to be verified, customers making their first time purchase may be asked to provide verification. This measure is designed specifically with customers’ security in mind in order to ensure the safety of our payment process.

Prices
Delivery charges and tax are not included in the price unless otherwise stated. We reserve the right to adjust incorrect shipping prices if the event happens.

Modification
Chantekbatik.com.my reserves the right to alter any of the policies, terms and conditions at any time. You acknowledge that you shall become bound to the current version of the terms and conditions and it is your responsibility to be aware of the current version each time you use the website.

Customs
Any customs or import duties charged once a delivery reaches its destination country is the responsibility of the customer. We have no control over these charges and are unable to inform in advanced on what the cost would be as customs policies and import duties vary widely around the world. If you would like to know the cost of the duties, please contact the local customs office at your country.